Privacy Policy

Last updated: 4 July 2026

1. Who we are

This website, nikivya.com, is operated by Nikivya India Exim Private Limited (CIN U46102HR2023PTC117606), with its registered office at 501, Tower 7, Emaar Palm Gardens, Sector 83, Gurugram – 122004, Haryana, India. In this policy, "we", "us", and "our" refer to Nikivya India Exim Private Limited.

2. Information we collect

We collect only the information you choose to give us:

• Contact details you submit through our enquiry form — name, email, company, phone, and your message.
• Any files or details you send us by email, WhatsApp, or phone in relation to an enquiry.
• Standard, non-identifying server and analytics data (such as pages visited) that our hosting provider may log.

We do not knowingly collect sensitive personal data, and we do not run advertising trackers on this site.

3. How we use it

We use the information you provide solely to respond to your enquiry, prepare quotes or proposals, fulfil orders, and maintain our business records. We may contact you about your enquiry by email, phone, or WhatsApp.

4. How it's handled and shared

Enquiries submitted through this site are delivered to our team's email inbox and an internal notification channel. To deliver these messages we use trusted service providers (for example, our email delivery and hosting providers). We do not sell your information, and we share it only where necessary to respond to you, fulfil a transaction, or comply with the law.

5. Retention

We keep enquiry and transaction records for as long as needed to serve you and to meet our legal, accounting, and audit obligations, after which they are deleted or anonymised.

6. Your choices

You may ask us to access, correct, or delete the personal information you've shared with us by writing to info@nikivya.com. You can also opt out of any further contact at any time.

7. Changes to this policy

We may update this policy from time to time. The current version, with its "last updated" date, will always be posted on this page.

8. Contact

Questions about this policy? Email info@nikivya.com or write to us at the registered office above.